Frequently Asked Questions (FAQs)
Q: Do you offer financing?
A: Yes, we offer financing for qualified programs. Contact us for more information.
Q: How do you clean dirty baseballs?
A: Put your entire bucket of dirty baseballs and cleaning compound into The Oyster’s specially designed drum and turn on the timer. In as little as 1 hour*, you will have a bucket of clean baseballs, aka pearls. (*Length of time depends on dirtiness level of balls, ranging from 1 hour to an overnight cleaning session).
Q: What is the Oyster?
A: The Oyster is a revolutionary device that cleans up to 30 dirty baseballs at one time.
Q: How does The Oyster work?
A: The Oyster uses tumbling elastomer technology to gently clean dirt off the leather of baseballs without causing harm to the seams. Read more on the How Does It Work page.
Q: Where is Between the Lines LLC located?
A: Between the Lines, LLC is the company behind The Oyster and is operated from the Dallas, TX area. Read About Us to learn about our story.
Q: How much does the Oyster cost?
A: The standard retail price of The Oyster is $2499, but it can easily save your program thousands! We offer financing for qualified programs and wholesale pricing for high-volume purchases – contact us to learn more.
Q: Where is The Oyster manufactured?
A: The Oyster is manufactured in the USA, so it is sturdy, reliable, and good for the US economy!
Q: How many baseballs can The Oyster clean at once?
A: The Oyster can handle up to 30 baseballs at once.
Q: How long does it take to clean the balls?
A: It depends on the dirtiness level of the balls. “Indoor” cage balls that are moderately black from netting usually take about 1 hour. Moderately dirty “outdoor” balls take about 2-3 hours, and really filthy baseballs can take 12 or more hours. The idea is to maintain the “whiteness” of your baseballs so it will only take a couple of hours for each Oyster session.
Q: Can I place wet baseballs in The Oyster?
A: Absolutely. The Oyster will still clean wet baseballs, however it cannot de-waterlog a baseball.
Q: Does Between the Lines LLC accept purchase orders?
A: Yes, contact us and we’ll take care of you.
Q: Does the Oyster use water to clean baseballs.
A: No, not at all. The tumbling elastomer technology that The Oyster uses is a dry process. Learn more on the How It Works page.
Q: How Much is Shipping?
A: In order to ship The Oyster safely, it needs to ship via freight, which typically costs $200-250. With that said, see if your program qualifies for reduced or free shipping!